End User Computing Transformation – Microsoft Intune & Windows 11 Modernization (North America)
A North America–based enterprise with 2,500+ distributed employees required a modern End User Computing (EUC) strategy to support hybrid work, strengthen endpoint security, and streamline device lifecycle management.
Location:
USA
Industry:
Manufacturing & Operations
Services Provided
IT Consulting
Client Overview
A North America–based enterprise with 2,500+ distributed employees required a modern End User Computing (EUC) strategy to support hybrid work, strengthen endpoint security, and streamline device lifecycle management.
Business Challenge
- Decentralized device management across multiple locations
- Manual OS deployment processes
- Legacy Windows 10 image management complexity
- Inconsistent application packaging standards
- Growing demand for secure remote access
- Compliance and endpoint security gaps
Objective
Implement a secure, cloud-managed endpoint ecosystem leveraging modern device management, automated provisioning, and virtual desktop capabilities.
Solution Implemented
We delivered a complete EUC Modern Workplace Transformation using Microsoft cloud technologies.
1️⃣ Modern Device Management
Implemented centralized endpoint management using Microsoft Intune:
- Device enrollment & compliance policies
- Conditional access integration
- Endpoint security baselines
- Patch management automation
2️⃣ Windows 10 to Windows 11 Migration
- Readiness assessment & compatibility analysis
- Pilot group validation
- In-place upgrade strategy
- Deployment automation via Windows Autopilot
- Zero-touch provisioning for new devices
3️⃣ Application Packaging & Deployment
- Standardized Win32 app packaging
- MSI to Intune app conversion
- Silent deployment configurations
- Version control & automated updates
4️⃣ Cloud PC Implementation
Enabled secure virtual desktop access using Windows 365:
- Cloud PC provisioning for remote workforce
- Secure access to corporate apps
- Scalable virtual desktop infrastructure
- Optimized performance for remote teams
Technology Stack
- Microsoft Intune
- Windows Autopilot
- Windows 365 Cloud PC
- Azure AD / Entra ID
- Microsoft Defender for Endpoint
Results & Business Impact
- 🚀 80% reduction in device provisioning time
- 🔐 Improved endpoint compliance & security posture
- 💻 100% remote-ready workforce enablement
- 📉 40% reduction in IT support tickets
⚡ Faster OS migration with minimal downtime
Key Value Delivered
- Unified endpoint management
- Secure and compliant hybrid workforce
- Automated lifecycle management
- Scalable cloud-first EUC strategy
Future Roadmap
- Zero Trust security expansion
- Endpoint analytics optimization
- Automated device lifecycle refresh model
- AI-driven endpoint health monitoring
